Care and safety

Customers

We apply an ecosystem of solutions, controls, procedures and audits to ensure that the clothing that reaches the store shelves of LPP brands is safe and compliant with our standards.

Taking care of our customers and their safety is of paramount importance to us

Suppliers producing collections for us must adhere to the detailed guidelines contained in the “LPP Quality Guidebook”. The document lays down the quality standards, describes the procedures for conducting inspections, as well as required tests and methods. We have also introduced a rule for our suppliers to approve the list of restricted chemicals and banned substances on a case by case basis.

We have set quality expectations according to the AQL (Acceptance Quality Limit) standard. Before we place an order, we require suppliers to send us samples and models that are subject to checks before a given product is marketed.

Four offices - in Poland, China, Turkey and Bangladesh - with quality control teams are responsible for the audits. In addition to the factories in China and Bangladesh, the audits are also carried out in our cooperating factories in Pakistan, where compliance with LPP standards is checked by local inspectors.